Support / Help Topics / FAQs' |
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| General Inquiries / Frequently Asked Questions |
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How to order |
(1) Contact us whether by e-mail or call us direct to place an order.
(2) A qualified sales rep will discuss with you the best option for delivery to your area or country.
(3) Particulars will be exchanged and your order freshly roasted , packaged & shipped. |
| *Creditcards accepted |
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How to contact us |
 Click here to view all of our contact information |
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Order tracking |
| After the order has been processed the coffee beans are then roasted to guarantee utmost freshness. We always 'ROAST TO ORDER' . Once recommended or customer prefered shipping methods are confirmed, product tracking is done through constant liaison with the designated shipping company and yourself. In an average of 3 - 7 business days product can be delivered directly. |
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Poster Promotion: |
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Promotion details:
*Order 5 (five) pounds or more of any type of coffee (viewable online) and get a free coffee poster with your order. Just pay shipping and handling. Promo not applicable for local purchases ie: from head office (Coffee Industries Limited H.Q.). Posters available for purchase locally(within Jamaica). *Conditions apply.
Promo Code Reference # : K2A718 |
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General Inquiries / Frequently Asked Questions: |
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Why is Jamaican Coffee so GOOD ?
Several reasons. One being Climate - The Jamaican climate allows the perfect growing conditions for the coffee plant.
Jamaica's natural
climatic conditions produce a bean of superb quality.
Tended by practiced
hands
Grade 'A' Arabica Typica coffee is the type of coffee grown in Jamaica.
More info |
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Blue Mountain, High Mountain Supreme???
JMC is an acronym for Jamaica Mountain Choice, while JBM is an acronym for Jamaica Blue Mountain.
More info |
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| Who is Coffee Industries Limited and The Coffee Industry Board of Jamaica? |
| Coffee Industries Limited is a privately owned first generation company, which is licensed to the Coffee Industry Board of Jamaica as Official Roasters, Dealers and Exporters. |
| Read more about the CIL (Coffee Industries Limited) |
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| What is the role of The Coffee Industry Board of Jamaica? |
| The Coffee Industry Board of Jamaica is the government body responsible for the quality control of Jamaican coffee, licensing and regulation of coffee distributors aswell as many other aspects. One example being Coffee Industries Limited has a registered license to roast, package and distribute Jamaican coffee locally and internationally. They also play a major role in the regulation of the Jamaica Blue Mountain Coffee product and trademark regarding it's usage throughout the world to guarantee authenticity and quality. |
| Read more about the CIB (Coffee Industry Board) |
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| The Coffee Mill of Jamaica shops and cafes' ? |
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Coffee Mill of Jamaica® as an entity was established as another method for Coffee Industries Limited to educate the consumer (both local and international) on the qualities of Jamaican Coffee, serve healthy fare and retail other Jamaican products. |
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| Is direct shipping available as an option ? |
| Ofcourse! During the order process a qualified sales-rep will verify charges associated with authorised external shipping companies. We have our recommended shipping agents but feel free to choose your own and we'll organize and deal with the fine print. |
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| You guys sell Decaf? |
Only the best! Our Partner Swiss Water Decaffeinated Coffee Company located in Vancouver is responsible for decaffeinating our JMC (Jamaica Mountain Choice) Coffee. Swiss Water's decaffeination process is undisputably one of best in the world boasting a caffeine reduction of 99% using natural, chemical free methods only!
Read more here >> |
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| Unanswered questions? |
Please feel free to contact us! We'll get back to you in a most expeditious fashion. Visit our contact page to view our several contact options.
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